In the users section, a subsection of the settings, you can add a new user by clicking on ‘create’ at the top right. Fill in the requested information.

Note: the email address and username must be unique on the platform; the username is used by the user to log in to the platform and cannot be changed afterward. The email address is used for communication, such as receiving password reset instructions and other notifications. After you have created the user, it is important to assign the user to at least one department with one or more roles. As soon as the user is created, they receive an activation email to activate the account.

Note: this activation link is valid for 30 days. If the link has expired, please contact us via support@connecting-expertise.com.