Key Changes

• What are the main changes compared to the previous version?

Platform Overview

• Which modules are available on the platform?
• What is Connecting-Expertise?

Accessing the Platform

• What are the requirements for my password?
• Why am I receiving an email to update my account?
• How can I log in to the platform?

General Functionality

• How can I adjust the order of columns?
• How do I use the filter function?

Working with Client Data

• Where do I fill in my timesheets?
• What client information can I see?

Management of Human Resources

• Where can I perform onboarding actions?
• How do I manage my human resources?
• What is the difference between ‘human resources’ and ‘users’?

Working with Client Requests

• How do I track the status of my proposals?
• How do I respond to a request?
• How do I view the details of a request?
• What is shown in the ‘requests’ module?

Personal Settings

• How can I change my password or deactivate my account?
• What does the delegation function entail?
• What are push notifications?
• How do I set my notifications?
• How do I manage my profile information?

Administration

• How do I manage the settings of the company?

Other

• Why do some email links no longer work after the migration?

Support

• Where can I go with a content-related question?
• How can I get support for using the platform?